8-D Problem Solving Method

The 8-D Problem Solving Method is utilized by the City of Manitowoc Business Process Improvement Team when conducting a Rapid Improvement Event.

  1. Define the Problem
  2. Form a Team
  3. Understand the Problem
  4. Identify the Root Cause
  5. Select and Plan Solutions
  6. Implement the Plan
  7. Access the Results
  8. Implement the Solution